At Vasted Archives, we want every customer to be satisfied with their order. Please review our policy before purchasing.
Returns
We accept return requests within 14 days of delivery.
To be eligible for a return, your item must be:
- Unworn and unused
- Unwashed
- In its original condition
- Returned with all original tags attached
Items that have been worn, washed, damaged, altered, or returned without their original tags may not be accepted.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery. Include your order number and clear photos of the item so we can review the issue.
If approved, we will arrange an appropriate replacement or refund.
Refunds
Once we receive and inspect your return, we will notify you of the outcome.
Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Shipping Costs
Original shipping charges are non-refundable unless the item arrived damaged, defective, or incorrect.
Customers are responsible for return shipping costs for returns due to preference, sizing, or change of mind.
Final Sale Items
Items clearly marked Final Sale at the time of purchase cannot be returned or exchanged, except when required by applicable law.
Order Cancellations
Orders may only be canceled before they enter processing or production. Once an order has begun processing, we cannot guarantee cancellation.
Contact Us
For return or refund requests, please contact Vasted Archives customer support and include your order number and reason for the request.
Vasted Archives reserves the right to refuse returns that do not meet the requirements above.
